About the business and the role
Whistler's Chocolate Co is a West Australian and family owned business that has a Chocolate Showroom and Café in the Swan Valley for over 10 years. The café serves light meals, iced drinks, coffee, cakes and desserts. Our café requires a person with previous hands on café supervisor / management experience to be able to guide the team, provide excellent customer service, assist customers with bookings, work with the chocolate shop managers and be able to do the day to day operations of stock take and ordering.
The Position is for the following days:
- Sunday 8.30 - 4.30
- Monday 8.30 - 4
- Tuesday 8.30 - 3.30
- Wednesday 8.30 - 3.30
- Thursday 8.30 - 3.30
or
- Sunday 8.30 - 4.30
- Monday 8.30 - 4
- Thursday 8.30 - 3
- Friday 8.30 - 3
There is possible room to negotiate finish time to 3pm on weekdays
Job tasks and responsibilities
The position requires the following:
- to be well presented
- have excellent communication skills
- have excellent customer service skills
- to be hands on in customer service
- to be able to work under pressure
- excellent leadership and team management skills
- to supervise café staff and delegate duties
- to be able to guide, lead and direct the team
- skills in kitchen preparation and cooking - desirable but not essential
- be able to make coffee
- ensure cleanliness of the café
- to be able to manage café stock and food ordering
- be able to oversee rosters
- excellent time management
- to work with and communicate with the Chocolate Shop team
Skills and experience
The essential skills and experience required for this role:
- previous café experience
- previous supervisor or management experience
- strong leadership and organisational skills
- knowledge of health and safety regulations
- great team work
- manage rosters
- barista skills preferred but not essential
- experience working in a kitchen desirable but not essential
- knowledge of café operations ie stock control, receiving goods and ordering stock
- knowledge on presentation of food
Job benefits and perks
You will be surrounded by a really great team.
You are surrounded by chocolate.
Staff discount for chocolate, café and gifts.
Paid above award rate wages
Surrounded by a beautiful local community as well as people from all across Australia and from all over the world
How To Apply
Please answer the following questions in your cover letter. Thank you.
1. Why would you like to work for The Whistler's Chocolate Co?
2. What skills do you bring to the position?
3. What means of transport will you use to get here?
4. How far away do you live?
5. What holidays do you have booked or what time do you need away from work?
Please include the name of 2 referees in your resume
Employer questions
Your application will include the following questions:
- Have you worked in a role where you were responsible for stock control?
- How many years' experience do you have as a Cafe Manager?
- Do you have customer service experience?
- How many years' experience do you have as a team manager?
- Do you own or have regular access to a car?
- Which of the following statements best describes your right to work in Australia?
- Are you available to work public holidays?
- Do you have experience using point of sale (POS) software?