Cafe Managers | Team Leaders

*Positions available at Pinjarra, Waroona, Maddington & Port Kennedy store.

Why Pinjarra Bakery? 

Mission 

Through the love of baking, we’re committed to providing consistently delicious, unpretentious, feel good food and crowd-pleasing pies. We focus on freshness, using quality ingredients and creating simple pleasures for every customer who walks through the door, leaving them with an experience that’s remembered long after the last bite. 

Vision 

To be recognised as the pie innovators of the West while staying true to the exceptional quality of our products and the authentic service we provide.

We’re a family owned and operated company with a passion for pies, people and business- heading into another year of exciting growth. 

But it’s not just about Pinjarra Bakery’s growth, it’s about yours. 

This opportunity is for a positive, motivated, goal getter who’s keen to jump aboard and embrace a leadership role within the company.  

Management positions are available at all stores Pinjarra, Waroona, Maddington & Port Kennedy. 

A minimum of 5 years café/hospitality experience is required in a similar position within the hospitality industry. 

Certificates in Hospitality Management and/or previous experience in leading or managing a team are preferred.

Personal skills and attributes 

• Culture focused-  we want someone who will bring new and exciting things to our culture
• Love of great food, coffee and people
• Passion and excellence in customer service
• A positive and engaging personality
• Personal values of humility, integrity, reliability and honesty
• Hard working
• Bigger picture thinker
• Effective communication skills including sound IT and computer literacy skills
• Able to take ownership and accountability
• Excellent verbal communication and listening skills
• The ability to work in a fast paced and sometimes pressurized environment
• Great organization skills with the ability to multi-task
• Flexibility to travel to all Pinjarra Bakery stores- Pinjarra, Waroona, Maddington & Port Kennedy

Key role and responsibilities

• Brand Ambassador
• Customer Focus and Care
• Team building initiatives
• Manage store budgets and KPI’s (Key performance indicators)
• Build sales and profit
• Merchandise and displays
• Ordering and managing inventory
• Stock control and quality control
• Rosters and schedules
• Practical skills and knowledge for all areas of the business
• Money handling
• Occupational Health & Safety knowledge and compliance
• Responsible for all people management including daily operations, recruiting, training and performance management

In return for your commitment, we offer a full time position and a competitive salary aligned with your skills and experience, together with a bonus (based on store performance) 

As our brand ambassador and store manager, you will not only be responsible for the day to day running of the store- but will continue to nurture and develop your career in hospitality and management. 

We are open and willing to helping you thrive in this position as we wholeheartedly want you to become a valuable asset to our company, for many years to come.

How to Apply

If you are interested in this position and feel you meet the selection criteria specified, please apply in writing with a cover letter and your resume, including references

Employer questions

Your application will include the following questions:

• How many years' experience do you have as a Cafe Manager?
• How many years of people management experience do you have?
• Do you have customer service experience?
• Do you have experience working towards targets and KPIs?
• Do you have experience in administration?
• Which of the following statements best describes your right to work in Australia?
• Do you have experience in a sales role?