Cafe Supervisor

Company Overview

Good Sammy is a for-purpose organisation creating employment opportunities for people with disability. We’ve been around since 1958 and we have a workforce of over 800 individuals, with almost 50% who identify as having disability.

Our efforts to make a difference extend beyond the workplace. Good Sammy is a driving force in sustainability, keeping nearly 7 million kilograms of used goods out of landfills annually. Our operations span various social enterprises, each contributing to our greater purpose.

We pride ourself on being inclusive and know our people are our greatest asset.

Our values drive our initiatives and culture.

Brave - Have the courage to explore all possibilities

Good - Do the right thing, the right way, always. Help you be your best.

Safe - Be aware, speak up, stay safe. Make your safety our priority.

Empowered - Respect everyone's voice. Do it with you.

Your Impact:

As a part time Cafe Supervisor, you will play a key role  to support the Good Sammy mission to create meaningful employment opportunities and pathways for people with a disability by offering excellent customer service.

You will be cooking and preparing café style food menus and preparing and serving non - alcoholic beverages including coffee, within the Good Sammy owned Café. This will include catering for in house functions for external groups. 

Responsible for the daily supervision of all abilities team members (including employees, work experience candidates, volunteers) and assisting them to achieve their employment goals by role modelling your skills and knowledge of the hospitality industry and providing excellent customer service.

You will be required to assist with all aspects of catering and operating a café, including barista duties, cleaning, safety and hygiene, food preparation, cooking methods, customer service, money handling, P.O.S and till operations, stock control and food service.

What you'll do:

• Prepare, cook and serve a variety of café style menus and catering menus as well as preparing and serving hot and cold beverages as required throughout the day.
• Taking and scheduling bookings for functions and catering, ensuring that all necessary provisions and arrangements are made.
• Contributing towards ensuring the café meets and maintains all government and food safety requirements as well as assisting towards ensuring all staff are compliant and have an understanding of these requirements.
• Providing supervision and leadership as well as assisting with training for all employees in all aspects of working in a food service environment.
• Supervising a team of all abilities team members (including employees, work experience candidates, volunteers) and assisting them to achieve their employment goals by providing on-the-job training and by role modelling excellent customer service.
• End of day, point of sale to till reconciliations and banking.
• Dealing with customer complaints and feedback.

What you'll bring:

• Must have strong attention to detail and strong customer service skills.
• Must have or be willing to obtain a current recognized certification as a food safety supervisor and should have recent, relevant skills and knowledge to handle food safely and be able to oversee all aspects of Food safety standards within the business.
• Qualifications in Hospitality, Cooking or catering or relevant experience within a café or other food related business.

What we can offer you:

• Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take home pay.
• Private health insurance discounts.
• Free, confidential counselling services through our Employee Assistance Program
• Staff discount at all Good Sammy stores.
• Comprehensive orientation program including an onsite tour.

Join us in making a positive impact in our community. Your dedication can help us transform workplaces and society, and together, we can create a better future for people of all abilities.

How to Apply

If you are interested in a rewarding career that gives back to those living with a disability and the local community, apply now! Please submit your resume and a cover letter outlining why you are well-suited for the role.

Good Sammy Enterprises is committed to providing an environment where people are safe, valued and heard, especially vulnerable adults, young people and children. We strongly encourage applications from people with disability or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.

Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact recruitment@goodsammy.com.au.

Closing date: 24.11.2024

Good Sammy reserves the right to complete the recruitment process prior to the closing date. Whilst we appreciate each and every application, due to the high level of interest, only successful applicants will be contacted. Thanks for your understanding.