Ladle + Press is a bustling inner-city cafe in Perth, and we're entering an exciting new year of growth and innovation! We're on the lookout for a friendly, warm, and professional Senior FOH Supervisor with strong barista experience to join our team.
About Us: Our cafe has been thriving for the past three years, and 2025 brings a wave of new concepts and initiatives. As part of our dedicated team, you'll help us maintain the daily consistency of our products and services while working closely with our Chef.
Your Role: In the early mornings, you'll be hands on with our busy coffee window, producing 350+ takeaway coffees daily—12oz and 16oz sizes, all takeaway, no latte art. It's a fast-paced environment, and we pride ourselves on delivering a consistent product.
By late morning, our focus shifts to our lunch cabinet, where you'll ensure top-notch customer service to our loyal, returning customers. This year, we're also expanding our offerings to include office breakfast and lunch catering, celebration cakes, muffins, and fresh-baked sourdough loaves. You'll coordinate with our Chef to ensure all orders are processed promptly and efficiently.
Key Responsibilities:
• Oversee the FOH team, ensuring smooth daily operations and maintaining our high standards of product and customer service.
• Liaise with the Chef to maintain consistency and quality across all offerings.
• Foster a welcoming and friendly environment for both staff and customers.
What We're Looking For:
• A passion for hospitality and a desire for a long-term role in a successful business.
• A keen eye for detail, recognizing the small things that collectively make a big difference.
• Confidence in directing and educating staff when needed.
• An appreciation for structure, worklists, and procedures.
• Awareness of your surroundings and the ability to manage any loose ends quickly and effectively.
• A love for engaging with customers and enjoying the daily banter they bring. Our regulars are known by name and are crucial to our success in the CBD location.
• Creativity and a drive to contribute ideas that boost sales and enhance customer service.
How to Apply: If you're a passionate and experienced hospitality professional looking for a long-term role in a vibrant and successful cafe, we want to hear from you! Join us at Ladle + Press and be part of a team that values creativity, consistency, and excellent customer service.
Unfortunately, we cannot offer sponsorship for this role. Applicants must have permanent full time working rights for Australia.
Application Process: Please send your resume, along with a cover letter detailing your relevant experience and why you'd be a great fit for our team, to admin@ladleandpress.com.au. We look forward to meeting you!